Effect of Emotion Management on Nurses Job Performance during Pandemic COVID-19.

Background: During a pandemic, healthcare professionals encounter various health
hazards that affect their personal life and workplace. Emotion Management (EM) has a
substantial impact on nurses’ performance in the healthcare industry. However, previous
research studies reported inconsistent findings regarding how different levels of EM affects
nurse performance (NP), particularly during pandemics. The present study contributes to the
literature on this contemporary topic by investigating the impact of EM on NP among nurses
during COVID-19 crisis. Methods: In a convenience sampling, 110 nurses from Tala
General Hospital, Menoufyia governorate completed an online survey assessing EM and NP
during COVID-19 climax levels in March and May, 2020. Only nurses who had direct
contact with patients diagnosed with COVID-19 were eligible. Catherine managing emotion
scale was used in a cross-sectional design to determine participants’ EM. Empirically, NP
was measured by the Nurse Performance scale (NPS). Results: The results revealed that
highest percentages of study subjects described calmness and peace of mind, happiness, as
not felt. Their respective percentages were (81.8%), (90.9%). All of study subjects expressed
headache and 90.9% expressed nervous feeling. Two third of them were fatigued, and 90%
had restless sleep. 45.5% were moderately suppressing their emotion, while 54.4% were
moderately burned out. However the results found that all the participants, 100% had
competent job performance. Conclusion: The finding revealed that nurses working in
quarantine are risk for burn out, depression, frustration, and manifestation of anxiety.
However job performance not affected by their way of managing emotion.
Recommendations: Establishing periodical psycho-educational program for nurses and
health team to manage the psychological consequences of working with COVID 19 patients.