The Role of Quality of Nursing Work Life and Job Embeddedness in Predicting Nurses' Organizational Citizenship Behavior

Document Type : Original Article

Authors

1 Lecturer of Nursing Administration, Faculty of Nursing, Mansoura University, Egypt

2 Psychiatric and Mental Health Nursing Department, Faculty of Nursing Mansoura University, Egypt

Abstract

Background: Nurses with a higher perception of the quality of work life, job embeddedness, and organizational citizenship behavior are motivated, display good performances at work, devote themselves to their work and organization, and importantly report low turnover and personal alienation. Aim: The present study aimed to assess quality of nursing work life,  job embeddedness, and organization citizenship behavior among nurses and investigate the associations between quality of nursing work life, job embeddedness  and organization citizenship behavior among nurses. Subjects and Methods: A descriptive correlational design was utilized. The study included a convenient sample of 178 nurses who were responsible for providing nursing care for patients in all inpatient units of El Mansoura international hospital. Data were collected through a self-administered questionnaire including three scales for quality of nursing work life, job embeddedness and organizational citizenship behavior. Results: The majority of nurses had a moderate level of quality of work life, whereas half of them had a moderate job embeddedness level and a high organizational citizenship behavior level. There was a statistically significant positive relationship between nurses’ quality of work life, job embeddedness, and organizational citizenship behavior. Conclusion: Nurses, who had a good quality of work life, will be embedded in their jobs, and having a high organizational citizenship behavior. Recommendations: Nursing managers should develop standards for placement nurses in appropriate department/or position based on their competencies, and satisfy the needs of nurses through providing rewards, recognition, and appreciation for their efforts, and contributions. 

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