The Relationship between Quality of Work Life and Organizational Citizenship Behavior among Staff Nurses

Document Type : Original Article

Authors

1 B.Sc Nursing, Faculty of Nursing-Ain Shams University-Cairo-egypt.

2 Assistant Professor of Nursing Administration -Faculty of Nursing-Ain Shams University-Cairo-egypt.

Abstract

Background: quality of working life as the greater context for various factors in the
workplace, such as job satisfaction and citizenship behavior, may offer opportunity for more
cost-effective interventions in the workplace. Aim: This study aimed to identifying the
relationship between quality of work life and organizational citizenship behavior among staff
nurses. Research design: A descriptive correlational design was used to carry out this study.
Setting: The study was conducted at Bahteem Central Hospital. Subjects: A convenience
sampling technique of all available (90) staff nurses. Tools: Data were collected by using
Quality of nursing work life questionnaire and organizational citizenship behavior scale.
Results: the study result demonstrated that, two third (66.75) of staff nurses had high
perception level toward quality of work life. While one third (33.25%) of staff nurses had
low perception level regarding quality of work life. While that slightly less than two third
(62%) of staff nurses had high agreement level regarding Organizational citizenship behavior.
Conclusion:T here were statistically significant positive correlations between quality of
work life and organizational citizenship Behaviors among staff nurses. Recommendations:
Provide orientation for newly staff regarding rules, regulations and policies of hospital.
Investigating the relationship between workplace deviance behaviors and quality of work life.

Keywords

Egyptian Journal of Health Care
Volume 13, Issue 2
June 2022
Pages 1226-1239

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