The Relationship between Quality of Work Life and Organizational Citizenship Behavior among Staff Nurses

Document Type : Original Article

Authors

1 B.Sc Nursing, Faculty of Nursing-Ain Shams University-Cairo-egypt.

2 Assistant Professor of Nursing Administration -Faculty of Nursing-Ain Shams University-Cairo-egypt.

Abstract

Background: quality of working life as the greater context for various factors in the
workplace, such as job satisfaction and citizenship behavior, may offer opportunity for more
cost-effective interventions in the workplace. Aim: This study aimed to identifying the
relationship between quality of work life and organizational citizenship behavior among staff
nurses. Research design: A descriptive correlational design was used to carry out this study.
Setting: The study was conducted at Bahteem Central Hospital. Subjects: A convenience
sampling technique of all available (90) staff nurses. Tools: Data were collected by using
Quality of nursing work life questionnaire and organizational citizenship behavior scale.
Results: the study result demonstrated that, two third (66.75) of staff nurses had high
perception level toward quality of work life. While one third (33.25%) of staff nurses had
low perception level regarding quality of work life. While that slightly less than two third
(62%) of staff nurses had high agreement level regarding Organizational citizenship behavior.
Conclusion:T here were statistically significant positive correlations between quality of
work life and organizational citizenship Behaviors among staff nurses. Recommendations:
Provide orientation for newly staff regarding rules, regulations and policies of hospital.
Investigating the relationship between workplace deviance behaviors and quality of work life.

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