Role Conflict and its effect on Burnout among Staff Nurses

Gamal Abd El-Hay, Raghda; Mahmoud Hassan, Rabab; Mohamed Badran, Fawzia

doi:10.21608/ejhc.2022.261321

Role Conflict and its effect on Burnout among Staff Nurses

Document Type : Original Article

Authors

¹ B.SC. Nursing, Mansoura University, Department of Administration Nursing, Faculty of Nursing - Ain Shams University

² Professor of Nursing Administration, Department of Administration Nursing, Faculty of Nursing - Ain Shams University

³ Assistant professor of Nursing Administration Department of Administration Nursing, Faculty of Nursing - Ain Shams University

10.21608/ejhc.2022.261321

Abstract

Background: Role conflict has stressful characteristics of the working role; it has a joint
effect on job performance ratings. Unclear roles and incompatibility of the responsibilities affect
employee performance. Aim: This study aims to measure the effect of role conflict on burnout
among staff nurses through assessing role conflict among staff nurses, measuring burnout among
staff nurses, finding out the effect of role conflict on burnout among staff nurses. Research design:
A descriptive, correlational design was used. Setting: The study was conducted at Urology and
Nephrology Center affiliated to Mansoura University Hospitals. Subjects: The study included 130
staff nurses. Tools: Data were collected by using the Role conflict scale and Maslach Burnout
Inventory. Results: More than half (53%) of the studied nurses had a low perception of role
conflict and only 16.2% of them had a high perception of role conflict. Moreover, more than three-
quarters (77.7%) of the studied nurses had a low perception of burnout, and only 3.1% of them had
a high level of burnout. Conclusion: There was a highly significant statistical correlation between
staff nurses' role conflict perception and total burnout. Recommendations: Counseling of nurses
with a high-role conflict is required to alter their behavior and increased their capabilities for coping
with role conflict. Moreover, developing an effective positive work environment among nursing
staff.

Keywords