Satisfaction of Patients with Cancer at Day Care Units

Document Type : Original Article

Authors

1 B.Sc., Community Health Nursing Faculty of Nursing, Ain Shams University, Cairo, Egypt.

2 Professor of Community Health Nursing, Faculty of Nursing, Ain Shams University, Cairo, Egypt.

3 Lecturer of Community Health Nursing Faculty of Nursing, Ain Shams University, Cairo, Egypt.

Abstract

Background: Cancer patients have an experience of pain and discomfort. Unfortunately,
Satisfaction with care is an important influence determining whether a person seeks medical advice,
complies with treatment and maintains a continuing relationship with practitioner's. Patient
satisfaction with nursing care is considered an important factor in explaining patients' perceptions of
service quality Aim of the study: this study aimed to assess satisfaction of patients with cancer at
day care units. Research design: Descriptive study design utilized in this study. Research setting:
This study conducted in cancer day care unit at Oncology Institute affiliated to Damanhur, El-
Beheira Governorate, Egypt. Research subjects: A convenient sample of 350 cancer patients.
Study tools: (1) A structure interview questionnaire record to gather data related to demographic
data of patients, medical history, patients' knowledge related to cancer, health problems and needs
of patients, (2) Assessing cancer patients' satisfaction at day care units. Results: more than half of
cancer patient had unsatisfactory total knowledge, less than half of patients not exposed to problems
that may occur after chemotherapy, more than two thirds of patient always needs to psychological
support, near to two thirds of them were satisfied toward the health care services provided at day
care units, there was statistically significant difference between total satisfaction of patients and
total health care services p>0.00 Conclusion: More than one third of cancer patient had
unsatisfactory knowledge while less than two third of them had satisfactory knowledge about types
of investigation and screening, more than half of cancer patient had unsatisfactory level of total
knowledge. Recommendations: Developing and application of training program for nurses to
update their knowledge and improve their skills regarding different care provided for cancer patients
at day care units.

Keywords