Knowledge and Coping Behaviors of Nurses Experienced Bullying in Beni-Suef University Hospital

Mohamed Mahamoud, Amal; Awadeen Ali, Laila; Mohamed Al Sherbeny, Eman

doi:10.21608/ejhc.2023.319126

Knowledge and Coping Behaviors of Nurses Experienced Bullying in Beni-Suef University Hospital

Document Type : Original Article

Authors

¹ Nursing Specialist In Beni-Suef Specialist Hospital

² Assistant Professor of Community Health Nursing, Faculty of Nursing, Beni Suef University

³ Lecturer of Community Health Nursing, Faculty of Nursing, Beni Suef University

10.21608/ejhc.2023.319126

Abstract

Background: Workplace bullying (WP) is a serious problem that may arise within any occupation or organization, with most studies conducted in the last 30 years. Workplace bullying is defined as the perceived situation in which an employee is systematically and repeatedly, the target of work-related or personal negative acts at work. Aim: The study aims to assess the knowledge and coping behaviors of nurses who experienced bullying at Beni-Suef University Hospital. Design: A cross-sectional research design will be utilized in the current study. Sample: The convenient sampling technique was utilized in the current study A total 80 of nurses were in outpatient clinics at Beni-Suef University Hospital. Setting: The outpatient clinics at Beni-Suef University Hospital (Beni-Suef, Egypt). Tools: Two tools were used. First tool: A Structured interviewing questionnaire. First part: Socio-demographic characteristics. Second part: Questionnaire to assess nurses’ knowledge regarding workplace bullying. Second tool: Chick list composed of two parts. First part: Workplace bullying behavior instrument. Second part: Coping behaviors checklist for workplace bullying. Result: There was no significant relation between the studied nurse's total score of coping behaviors and their educational qualification and marital status. Conclusion: There was a positive correlation between studied nurses' knowledge, bullying behavior, and coping behaviors, which means that increased knowledge is usually associated with increased coping behavior among studied nurses. Recommendation: Nurses need to pay attention to patients' complaints by investigating patients', and visitors' opinions, and suggestions to avoid the bullying reaction of the patients and their relatives in the case of ignorance.

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