The Effect of Lean Training Program for First Line Nurse Managers on their Knowledge, Readiness for Lean Transformation and Lean Culture in Healthcare

Document Type : Original Article

Authors

1 Nursing Inspector Directorate of Health Affairs, El Behera Governorate

2 Professor, Nursing Administration, Nursing Administration Department Faculty of Nursing Damanhour University, Egypt.

3 Professor, Nursing Administration, Nursing Administration Department the British University in Egypt, Cairo, Egypt. Professor, Nursing Administration, Nursing Administration Department Faculty of Nursing Damanhour University, Egypt.

4 Lecturer, Nursing Administration Department Faculty of Nursing Alexandria University, Egypt.

Abstract

Lean management, rooted in the Toyota Production System (TPS), takes a holistic approach. It emphasizes innovation, efficiency, and customer value while prioritizing quality, safety, satisfaction, and morale within health organizations. Rather than solely cost-cutting, Lean aims for sustainable improvements. This research aimed to Investigate the effect of lean training program on first line nurse managers’ knowledge, readiness for lean transformation, and lean culture in Kafr EL- Dawar General Hospital. Methods: Quasi-experimental design was used in 31 units affiliated with Kafr EL- Dawar General Hospital. two groups of subjects participated in the study: all First Line Nurse Managers (FLNM) (N= 60), and 250 convenient sample from different nursing qualifications (e.g. diploma, technical, baccalaureate) who are working in the 31 units affiliated with Kafr EL- Dawar General Hospital. Data had collected using four tools: Lean Knowledge Questionnaire (LKQ), Individual Readiness for Lean Transformation Questionnaire, Lean Culture Dimension Framework (LCDF), and Training Program Evaluation Questionnaire (TPEQ). Results: statistically significant differences had found in FLNMs overall lean knowledge level and readiness level for lean transformation immediately post and after three months of the training program implementation (p<0.05). Also, statistically significant differences had found in nurses’ perception of overall lean culture after three months of the lean training program implementation (p<0.05). FLNMs recorded the lowest percentage of readiness for lean transformation at the principal support dimension. Conclusion: The Lean Training Program significantly improved knowledge level, readiness level for lean transformation among FLNMs. As well as Nurses’ perception of lean culture in Kafr El Dawar General Hospital. The findings highlighted the effectiveness of the Lean Training Program in enhancing lean practices and fostering a culture of continuous improvement within healthcare organizations. Recommendation: future longitudinal studies will shed more light on the causal relationship between Lean knowledge, readiness, and lean culture in healthcare.

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