Abusive Supervision as Perceived by Staff Nurses and Its’ Influence on their Intention to Quit and Organizational Citizenship Behavior

Document Type : Original Article

Authors

1 B.Sc., Nursing Administration

2 Professor of Nursing Administration, Nursing Administration Department, Faculty of Nursing- Ain Shams University-Cairo-Egypt.

3 Assistant Professor of Nursing Administration. Nursing Administration Department, Faculty of Nursing- Ain Shams University-Cairo-Egypt.

Abstract

Background: Supervisory leadership plays a vital role in influencing the desired outcomes. Abusive supervision had a negative impact on both employee and organizational citizenship behavior. Aim: This study aimed to assess influence of abusive supervision as perceived by staff nurses on their intention to quit and the organizational citizenship behavior among staff nurses. Research design: A descriptive correlational design was used. Setting: The study was conducted at Al- Ahrar hospital. Subjects: Included 171staff nurses out from 300 staff nurses. Tools: Data were collected by using abusive supervision scale, intention to quit scale, and organizational citizenship behavior scale. Results: The majority (94.2%) of nurses had a high level of abusive supervision. Moreover, about three-quarters (73.7%) of them had a high level of perception regarding intention to quit. Additionally, more than half (53.5%) of nurses had low organizational citizenship behavior. Conclusion: There was a highly significant strong positive correlation between abusive supervision and intention to quit among staff nurses. There was a significant negative correlation between abusive supervision and organizational citizenship behavior. Recommendations: Organizations have to map out strategies for decreasing abusive supervision, and provide psychological empowerment for nurses to reduce their turnover intention

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