Factors Affecting Nurses' Performance In Emergency Unit

Document Type : Original Article

Authors

1 B.Sc. Nursing, 2010-Faculty of Nursing- Ain Shams University

2 Medical Surgical Nursing Department Faculty of Nursing- Ain Shams University

Abstract

Emergency Unit is also called Emergency Room ( ER), the department of hospital
responsible for the provision of medical and surgical care to patients arriving at the hospital in
need of immediate care. Emergency personnel may also respond to certain situations within the
hospital such cardiac arrests. Nurses' knowledge and practice play important roles in provision of
supportive care to decrease morbidity and mortality of patient who arrive Emergency and need
immediate care. Aim of the study to assess Factors affecting nurses' performance in Emergency
unit. Study design: a descriptive exploratory design. Subject: Convenience sample of 40 nurses
were recruited from Emergency unit Unit at Ain Shams University Hospital within 6 months
duration. Tools: consisted of (1) Self-administered questionnaire sheet to assess nurses'
knowledge regarding Emergency unit, ,and Self-administered questionnaire sheet to assess factors
affecting nurses' performance in Emergency unit (2) Nurses' practice observational checklists to
assess nurses' practice regarding most common procedure in Emergency unit. The Results of this
study revealed that; 55 % of the nurses were under the age of 40 years, 60.5 % of nurses had
unsatisfactory level of knowledge, 90.0 % of them had inadequate level of practice, 100.0 % of
them agreed on personnel factors negatively affecting their performance in Emergency unit .
Recommendation: this study recommended; Continuous evaluation of nurses' knowledge and
practice is essential to identify nurses' needs and factors affecting their performance in
Emergency unit. Close supervision and teaching on spot during work is needed to ensure that
quality of care is provided by nurses in Emergency unit. Developing continuing educational
programs including evidence based guidelines based on needs assessment for nurses to improve
their performance and quality of care regarding work in Emergency unit.

Keywords