Effect of Educational Program on Nursing School Students' Communication Skills Used with Hospitalized Patients

Document Type : Original Article

Authors

Psychiatric and Mental Health Nursing, Faculty of Nursing, Tanta University, Egypt

Abstract

Background: Communication is an integral component of all nursing interventions. So,
nursing students should learn effective communication skills that are necessary for
establishing a relationship with patients and provide effective nursing care. The study aimed
to evaluate the effect of educational program on nursing students’ communication skills that
are used with hospitalized patients. The study conducted at the secondary nursing school in
Tanta. The study subjects were included all of students enrolled in second academic year
(90 students). Design: quasiexperimental research design was used. Two tools were used,
tool (1) consists of two parts: Part (1): a socio-demographic questionnaire. Part (2): nurse-
patient communication skills questionnaire, Tool (2): nurses communication skills
observational sheet. The educational program was developed by researchers and consisted of
six sessions about communication skills. Results There are statistically significant
differences between before and after the training program regarding all items of students'
knowledge and their performance of communication skills during interaction with
hospitalized patients (P=0.001) Conclusion: nursing students who attended educational
training program improved their communication skills that facilitate their nursing
relationships, and enhance professional nursing care. Recommendations: communication
training skills should be established and learned as a separate course in nursing education of
nursing schools.

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