Head nurses' emotional intelligence is important to the quality of their job, including clinical decision-making, critical thinking, evidence, and knowledge application in practice. Therefore, the professional nurse should have the ability to understand the views and needs of a wide variety of people to be motivated, supported, and satisfied. Aim: The study aims to examine the effect of head nurse's emotional intelligence training program on staff nurses' motivation and perceived organizational support. Research design: Quasi-experimental research design was utilized in this study. Setting: The study was conducted at the health insurance Hospital – Minia governorate. Subjects: A convenience sample of head nurses and staff nurses was included in the study. Tools: four tools were used in this study; emotional intelligence knowledge questionnaire, emotional intelligence self-assessment questionnaire, motivation scale, and perceived organizational support scale. Results: The total knowledge level of emotional intelligence and its subscales among head nurses were low before the program implementation; they had high level after the program implementation with statistically significant differences; also the staff nurse motivation level and perceived organizational support level was increased after implementing emotional intelligence educational program for head nurses Conclusions: an improvement in the knowledge level has been observed after the program was implemented. Recommendations: Periodical workshops and programs for first-line managers to develop their emotional intelligence competencies to be more motivated and empowered and supported for their nurses.
Farghaly Ali Mohamed, A., Abd El Aziz Omar Abdel Rahman, A., & Mostafa Fahmy Isamil, A. (2019). Effect of Head Nurses Emotional Intelligence Educational Program on Nurses Motivation and Organizational Support. Egyptian Journal of Health Care, 10(4), 355-386. doi: 10.21608/ejhc.2019.186762
MLA
Asmaa Farghaly Ali Mohamed; Alzahraa Abd El Aziz Omar Abdel Rahman; Amira Mostafa Fahmy Isamil. "Effect of Head Nurses Emotional Intelligence Educational Program on Nurses Motivation and Organizational Support". Egyptian Journal of Health Care, 10, 4, 2019, 355-386. doi: 10.21608/ejhc.2019.186762
HARVARD
Farghaly Ali Mohamed, A., Abd El Aziz Omar Abdel Rahman, A., Mostafa Fahmy Isamil, A. (2019). 'Effect of Head Nurses Emotional Intelligence Educational Program on Nurses Motivation and Organizational Support', Egyptian Journal of Health Care, 10(4), pp. 355-386. doi: 10.21608/ejhc.2019.186762
VANCOUVER
Farghaly Ali Mohamed, A., Abd El Aziz Omar Abdel Rahman, A., Mostafa Fahmy Isamil, A. Effect of Head Nurses Emotional Intelligence Educational Program on Nurses Motivation and Organizational Support. Egyptian Journal of Health Care, 2019; 10(4): 355-386. doi: 10.21608/ejhc.2019.186762
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