Conflict Management Styles and Resiliency among Nursing students from different cultures

Document Type : Original Article

Authors

1 MTI, Ain Shams University Cairo-Egypt

2 Administration Nursing Department, Faculty of Nursing- Ain Shams University Cairo-Egypt

Abstract

Background: Nursing students are exposed to various types of conflicts while
studying at the university. Their conflict resolution strategies and their resilience to such
conflicts may be influenced by many factors, including culture and ethnicity. The aim of
study was to assess conflict management styles and resiliency among nursing students from
different cultures. Setting: faculty of Nursing affiliated to the Modern University for
Technology and Information. Research design: A cross sectional design was conducted on a
sample of 162 Egyptians and 54 Nigerian nursing students during academic year
2018/2019.Tools of data collection: Conflict mode instrument and resiliency questionnaire.
Results: the result revealed that Regarding types of conflict used by the nursing students in
study groups, indicates, the inter-personal conflict was major in both groups the Egyptian
students and Nigerian students, the Egyptian students highly used of compromising and
competing (99.4%) while, Nigerian students highly used of compromising (98.1%), avoiding
(98.1%) collaborating, Egyptian students high level in reflective/adaptive (91.4%) with
subtotal of bounce back academic (77.8%), also subtotal of individual the Egyptian students
high 94.4% and Nigerian students had a high level in individual education 94.4%. Moreover
the Nigerian students have a high level in total resilience 87.0%, while the Egyptian students
had low level in total resilience81.5%. Conclusion: The study findings demonstrate a high
experience of various types of conflict, particularly the interpersonal type, among Egyptian
and Nigerian nursing students, significantly more among the formers. The compromising
conflict management style is the most commonly used
by both, with more use of the
competing style by Egyptians. The level of resilience is
mostly high, with no significant
differences between them. Hence, different cultures could influence the type of conflict and
its management style. Recommendation: Training courses in conflict management strategies
and resilience are urgently needed for all students (Egyptian and Nigerian students). Summer
courses and co-curriculum activities need to be developed to help nursing students improve
their conflict resolution strategies and utilized use of resilience.

Keywords