Relationships among Organizational Identification, Cynicism, Job Demands- Resources and Nurses' Job Crafting

Background: Nurses are the key professionals in healthcare sectors; their job
attitudes are closely associated with patient health outcomes and safety. There is an increase
in the expectations of organizations from their employees and similarly the expectations of
employees from their organizations. Aim: assess relationships among organizational
identification, cynicism, job demand- resources and nurses' job crafting. Subjects and
methods: A stratified random sample of 345 staff nurses working in Zagazig University
hospitals, Egypt. This study used descriptive correlational design. Four tools used to collect
data; Job crafting questionnaire, Organizational identification scale, Organizational cynicism
scale and Job demands-resources questionnaire. Results: revealed that slightly more than
half of nurses reported high level of organizational identification, cynicism, job crafting and
job resources (51%, 54.5%, 53.3% &50.4%, respectively), while 79.4% of them had high
level of job demands. Organizational identification was significantly and positively
correlated to nurses' job crafting, job resources and negatively correlated with job demands
where P< 0.05. On the other hand, organizational cynicism was significantly and negatively
correlated to nurses' job crafting, job resources and positively correlated to job demands
where P< 0.05. Conclusion: Nurses' job crafting was significantly and positively correlated
to organizational identification, while it was negatively correlated to cynicism. Unlike job
demands and resources weren't correlated to job crafting. Recommendation: Healthcare
organizations should take precautions to remove underlying factors that cause nurses to have
a tendency to display cynical behaviors and inform them about the organization, provide in-
service training, and help identify them with the organization and they can design targeted
training programs that focus on empowering nurses with the tools needed to shape their jobs.