How work-family conflict and emotional intelligence of staff nurses affect their job performance: A correlational study

Abdul-Nabi Amer, Ahmed; Mohamed Adam, Samia; Abdelrazek, Fathya

doi:10.21608/ejhc.2023.288308

How work-family conflict and emotional intelligence of staff nurses affect their job performance: A correlational study

Document Type : Original Article

Authors

¹ B.Sc., Nursing Faculty of Nursing - Suez Canal University, Egypt

² Professor of Nursing Administration Faculty of Nursing Ain-Shams University, Egypt

³ Associate Professor of Nursing Administration, Faculty of Nursing, Suez Canal University, Egypt

10.21608/ejhc.2023.288308

Abstract

Background: Work-family conflict is one of the human being issues that may be inevitable. The
overlapping of home and work roles could interfere with the roles at home or cause problems at
work. These conflicts have a negative impact on job performance. Nurses who are proficient in
practicing emotional intelligence had a better capacity to handle stress and job performance. Aim:
It was to assess work-family conflict and emotional intelligence in relation to job performance of
staff nurses. Subjects & Methods: A correlational descriptive design was conducted on staff
nurses (270), who answered a questionnaire measuring work-family conflict in addition to
emotional intelligence, whereas their job performance was evaluated by their head nurses using an
observation checklist. Results: The highest percentages of staff nurses had a moderate level of
work-family conflict and a high level of emotional intelligence, and 59.6% of them had a good
level of job performance. Job performance had a statistically significant negative correlation with
work-family conflict which had a statistically significant positive correlation with emotional
intelligence. Conclusion: Job performance is negatively affected by work-family conflict.
Emotional intelligence has a larger effect size than work-family conflict on job performance among
staff nurses as emotional intelligence has a large effect size on their job performance compared to
the moderate effect of work-family conflict. Both of them have a low effect size on each other.
Recommendations: Training staff nurses targeting job performance skills improvement besides
work-family conflict management and how to use the high level of emotional intelligence ability to
improve are recommended.

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